Popular southern restaurant chain’s POS system may have been hacked

A restaurant chain popular in several southern states is dealing with a potential infiltration of its POS system and theft of customer credit card information. While no specific instances of data theft have been uncovered, multiple locations in the Zaxby’s restaurant network noticed malware on their computer systems that may have granted unauthorized access to private information, according to a press statement from the company.

“During the course of its forensic investigation, Zaxby’s Franchising, Inc. identified some suspicious files, including malware, on the licensees’ computer systems at certain Zaxby’s locations,” the release said. “Because those files could have been used to export guest names and credit and debit card numbers, Zaxby’s Franchising, Inc. informed appropriate law enforcement authorities of the potential criminal activity.”

This further highlights the need for any business accepting credit card payments to invest in secure POS card processing software. The Web has become a veritable treasure trove for hackers to pilfer and identity theft and credit card fraud are profitable enterprises for these nefarious individuals.

According to the company’s statement, the affected locations are in the following states: Alabama, Arkansas, Florida, Georgia, Kentucky, North Carolina, South Carolina, Tennessee, Mississippi and Virginia.

For companies that operate multiple stores or restaurants in a chain, versatile payment processing software that can work with a variety of service providers and antivirus solutions allow them to make large-scale changes if a situation so warrants.

Credit card fraud and identity theft is too lucrative an opportunity for the ill-intentioned, and they are unlikely to walk away from such opportunities any time soon unless entrepreneurs take the initiative. Businesses must employ solutions that make the prospect of carrying out such attacks unappealing to hackers if they are to curb criminal activity.

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