Whole Foods CEO talks importance of POS technology

The retail cash register is not as simple as it would appear. With the latest innovations and POS software solutions on the market, a device that was formerly just a place to hold cash has morphed into a central tool for managing retail operations.

A recent article from Retail Info Systems News profiled a move by the popular national grocery store chain Whole Foods to install a new unified point-of-sale (POS) platform. It reports that the company is in the middle of a two year project to upgrade its system.

The piece features an interview with co-CEO Walter Robb, who described the future of payments as being the culmination of retail and technology. He added that the options currently on the market will evolve faster in the next five years than they have in the last century.

According to Robb, the first step toward embracing the future is with an upgraded POS system. The key is for it to be a solution that integrates business tools that flow across areas of operations that include e-commerce, brick-and-mortar, mobile devices and customer loyalty.

"This platform gets us in a position to have a 360-degree view of our customer," Robb said. "I think the future of retail is giving the customer an integrated seamless experience against your standards of customer experience."

With the help of a retail solution provider, any organization can take the steps toward the future and embrace the latest point of sale systems.

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