Difference between revisions of "Troubleshooting"
From Cloud9 Payment Processing Gateway Documentation
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− | + | =Connection Errors= | |
+ | If your terminal is unable to connect to Cloud9 Server, please try the following steps: | ||
+ | #Start PDC.exe on the terminal | ||
+ | #Go to "Settings" menu and select "Connection Configuration" | ||
+ | #Click "Connect Test" button and see if the connection is successful. If it is not, please check the IP/host address. Check the firewall to allow connection to 5558. | ||
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Revision as of 05:04, 26 August 2016
Cloud9 Payment Gateway Documentation. This site can also be reached at http://docs.cloud9paymentgateway.com
Contents
Connection Errors
If your terminal is unable to connect to Cloud9 Server, please try the following steps:
- Start PDC.exe on the terminal
- Go to "Settings" menu and select "Connection Configuration"
- Click "Connect Test" button and see if the connection is successful. If it is not, please check the IP/host address. Check the firewall to allow connection to 5558.
From the makers of Cloud9 Payment Processing Gateway and Creditline Credit Card Processing Software