Troubleshooting
From Cloud9 Payment Processing Gateway Documentation
Cloud9 Payment Gateway Documentation. This site can also be reached at http://docs.cloud9paymentgateway.com
Contents
Connection Errors
If your terminal is unable to connect to Cloud9 Server, please try the following steps:
- Start PDC.exe on the terminal
- Go to "Settings" menu and select "Connection Configuration"
- Click "Connect Test" button and see if the connection is successful. If it is not, please check the IP/host address. Check the firewall to allow connection to 5558.
From the makers of Cloud9 Payment Processing Gateway and Creditline Credit Card Processing Software
